“Operations Support System“ is a set of computer programs and databases that provide a unified and consistent source of the whole network structure, enabling automation of network management, network inventory, configuring network components, provisioning services, and managing faults.

Simply, there are four key elements of OSS:

• Processes: The sequence of events
• Data: The information that is acted upon
• Application: The components that implement processes to manage data
• Technology: How we implement the implementations.

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